Network outage


Dear Customer,
Currently, our network is experiencing a large DDoS attack which results in packet loss. Our engineers are working on it. When we have more information we will communicate it to you in your client portal account.

Location = Network outage
Service Type = unknown

Start: 11-08-2019 10:35:00 CEST
End: –
Duration: –
Location:  DC1 and/or DC2
Reason: Unknown.
Impact: Packet loss

We apologize in advance for any inconvenience this might cause.

Serverius NOC team

Update: Any updates can be requested by clients at noc@serverius.net

Emergency: Dark fiber maintenance of our supplier “Relined” PA-337001

Dear Customer,

You are receiving this message as an advance notice because our dark fiber suppliers “Relined” will do Service-Affecting maintenance PA-337001.

Location = Amsterdam, NL
Service Type = Dark fiber

Start: 09-08-2019 23:00:00 CEST
End: 10-08-2019 06:00:00 CEST

Reason: This work must be done due to unforeseen circumstances, recovery work will be carried out to secure the network.
This activity will impact the following dark fiber circuits: SDC1, Dronten<->NIKHEF, AMS.

Expected Outage: Is expected downtime of DWDM channels from the DC1, Dronten to the NIKHEF(Amsterdam) only. None expected outage for IP transit service, other dark fibers will automatically take over the data traffic, but there is a small chance for high latency and short time packet loss in the time of rebuild routing tables.

We apologize in advance for any inconvenience this might cause.