Dark fiber issue from our supplier “Eurofiber”

UPDATE 08:26: EuroFiber has confirmed the major fiber issue. They have just sent engineers to investigate what is happening.

Dear Customer,

We are registering a dark fiber issue between KoloDC NL1, Dronten and GlobalSwitch, Amsterdam

Location: Kolo NL1, Dronten, NL – GlobalSwitch, Amsterdam, NL
Service Type: Dark fiber

Start: 2026-09-15 07:36:50 CET
End: Unknown
Duration:

Expected Outage: is the expected downtime of DWDM channels from the Kolo NL1, Dronten to GlobalSwitch, Amsterdam only. No expected outage for IP transit service; other dark fibers automatically took over the data traffic.

We apologize in advance for any inconvenience this might cause.

Planned Maintenance – Fire suppression and detection system at NL3, Apeldoorn

We would like to inform you about scheduled maintenance on the Fire suppression and detection system at our NL3 datacenter in Apeldoorn. This planned work is part of our regular upkeep and is not expected to impact the availability of your services.
Fire detection will stay active, and the suppression system is on manual mode as long as needed.

Maintenance Details:

  • Schedule: 23 and 24 September 2026 between 09:00 and 17:00 CEST
  • Location: NL3, Apeldoorn, The Netherlands
  • Scope: Fire suppression and detection system
  • Service Impact: Low
  • Outage: None anticipated

Should you have any questions, please don’t hesitate to contact our support team. Thank you for your understanding.

Dark fiber maintenance by our supplier “Relined” PA-641003

Dear Customer,

Our dark fiber supplier ”Relined” will perform service-affecting maintenance PA-641003.

Location: KoloDC NL1, Dronten – KoloDC NL2, Meppel
Service Type: Dark fiber

Start: 16-10-2026 00:00:00 CEST
End: 16-10-2026 06:00:00 CEST
Duration: 6 hours.

Reason: Relined performs maintenance work to maintain the availability and quality of its fiber optic network.

This activity will impact the following dark fiber circuits: KoloDC NL1, Dronten <-> KoloDC NL2, Meppel

Expected Outage: is the expected downtime of DWDM channels from KoloDC NL1, Dronten to KoloDC NL2, Meppel only. No expected outage for IP transit service; other dark fibers will automatically take over the data traffic, but there is a slight chance of high latency and short-term packet loss during the time of rebuilding routing tables.

We apologize in advance for any inconvenience this might cause.

Planned maintenance UPS powerfeed C, Kolo DC NL2 Meppel

Dear Customer,

We would like to inform you about scheduled maintenance on the C feed UPS system at our NL2 data center in Meppel. This planned work is part of our regular upkeep and is not expected to impact the availability of your services.

Maintenance Details:

  • Schedule:
    From 15 september 2026 to 16 september 2026
    Daily between 09:00 and approximately 16:00 CEST
  • Location: NL2, Meppel, The Netherlands
  • Scope: UPS system C-feed maintenance
  • Service Impact: Low
  • Outage: None anticipated

Should you have any questions, please don’t hesitate to contact our support team. Thank you for your understanding.

Planned maintenance UPS powerfeed D, Kolo DC NL1 Dronten

Dear Customer,

We would like to inform you about scheduled maintenance on the D feed UPS system at our NL1 data center in Dronten. This planned work is part of our regular upkeep and is not expected to impact the availability of your services.

Maintenance Details:

  • Schedule:
    From 9 september 2026 to 10 september 2026
    Daily between 08:30 and approximately 17:00 CEST
  • Location: NL1, Dronten, The Netherlands
  • Scope: UPS system D-feed maintenance
  • Service Impact: Low
  • Outage: None anticipated

Should you have any questions, please don’t hesitate to contact our support team. Thank you for your understanding.