Serverius NOC

Dear Customer,

You are receiving this message as an advance notice of a black building test

Location =Datacenter 1, Dronten, NL (SDC1)
Service Type = blackbuilding test
Start: 16.10.2018 7:45 CET
End: 16.10.2018 9:00 CET
Expected duration: 30 minutes
Service interruption: none expected

Reason: Black building test

Please note that, during this test the normal grid power will not be available for period of approximately 20 seconds and the UPS-feeds will take over. Therefore no colocation power will be affected, your equipment and services will not be affected.

All activities will be conducted under the direct supervision of Serverius and its external suppliers Spie and E-tec powermanagement. After the test is finished the noc website noc.serverius.net will be updated that all work is performed.

Because a lot of engineers will be available during this black building test, we would like to ask you NOT to visit the datacenter during this maintenance window. Of course you are allowed to access your hardware but please visit the datacenter ONLY when you really need to. FYI: during this maintenance window the engineers will not communicate to users but updates will be communicated at http://noc.serverius.net

If you have any questions let me know at support@serverius.net

Kind regards,

Alfred van den Berg

Dear Customer,

You are receiving this message as a notice of an maintenance, which will not impact the service provided to you by Serverius:
Location: DC2, Meppel, NL
Service Type: IP Transit

Start: 3.10.2018 23:00 CEST
End: 3.10.2018 24:00 CEST
Duration: 1 hour.
Reason: Software update of  Serverius core router in DC2 to improve new security features and bugs fix.
Expected Outage: short time hiccup of traffic, other core routers automatically will take over the active sessions.

Dear customer,

As you may have noticed Serverius is currently expanding datacenter 1 (SDC1). See for example: https://serverius.net/expansion-in-dronten-more-than-just-a-milestone-for-serverius/

Construction works have recently started, also in the current rooms, parts of the works include cabling works for C-feed in the existing data-rooms.

Warning signs have been placed on the doors, but please take caution when entering the data-floor as the technicians might have removed floor tiles to work on these preparations. In case you can not reach your rack because of some works or situation, let us know and we will guide you to the rack. Don’t hesitate and contact any of the available Serverius support engineers.

As part of this expansion there will be a few maintenance windows in the upcoming weeks. Every maintenance window will be communicated by separate NOC messages and in some cases by personal email or support tickets. We will try to communicate as transparently as possible. But if you have any questions please let me know by email (support@serverius.net) or phone +31(0)618110919

Kind regards,

Alfred van den Berg

At the moment there is no scheduled maintenance or service disruptions.