Replace Vacuum pump MMU SDC2

Dear Customer,

You are receiving this message as an advance notice of a  Planned maintenance:
Location = SDC2, Meppel, NL
Service Type = Vacuumpump MMU SDC2 A+B Feed

Start: 17-03-2021
End:  17-03-2021
Duration: 8 hours
Impact: Low (All systems will remain in N situation)
Expected Outage: None

If you have any questions please let us know at support@serverius.net

Merlijn de Leeuw

Planned lifecycle battery replacement UPS B- feed SDC1 Dronten

Dear Customer,

You are receiving this message as an advance notice of a planned battery replacement.

Location = SDC1, Dronten, NL
Service Type = UPS systems B-feed

Start: 08.03.2021 08:00 CET Amsterdam time/wintertime
End: 08.03.2021 09:00 CET
Duration: up to 1 hours

Reason: continuation of the last part of Lifecycle battery replacement of this UPS system (last 10 batteries)

Impact: medium, during maintenance we will run on generator power and ups system will go to bypass shortly

Expected outage: none

If you have any questions let me know at support@serverius.net

Alfred van den Berg

[FIXED] Network outage in SDC1

Dear Customer,

You are receiving this message as a notice about the network outage which has an impact on the network service provided to you by Serverius:
Location = SDC1, Dronten, NL
Service Type = IP transit and Internet connectivity

Start: 11:15 11.02.2021
End: 12:30 11.02.2021
Duration: 1 hour, 15 minutes

Reason: A problem with CPU modules on one router. Our NOC team is currently looking for the reason of this problem.

Impact: connectivity interuption

Update: Our NOC team has found the faulty device and isolated the issue. Additional measures have been taken to prevent impact going forward.

We apologize in advance for any inconvenience this might cause. When there will be news we will inform you here.

Serverius NOC team

FIXED: Network issues via NL-IX

Dear Customer,

You are receiving this message as an advance notice of an network issue, which can impact the service provided to you by Serverius:

Location = NL
Service Type = IP transit

Start: 04-02-2021 13:15 CET 
End: 04-02-2021 15:00 CET
Duration: 1:45

Reason: We currently observe some packetloss and BGP session flaping issues with NL-IX started at 13:15 Amsterdam time.
To minimize the impact on our network we have shut down BGP sessions with NL-IX until the issue is resolved.
Impact: packetloss to undetermined destination networks.

We apologize in advance for any inconvenience this might cause.

Serverius NOC team

Qbine Network maintenance

Dear Customer,

You are receiving this message as advance notice of Planned maintenance:
Location = SDC1, Dronten and SDC2, Meppel, NL
Service Type = DDoS protection, Qbine

Start: 13.02.2021 00:00
End: 13.02.2021 05:00
Duration: 5 hours

Impact: None. We do not expect any impact on Serverius or customers networks, or Qbine infrastructure