UPDATE 6: The fiberteam started with splicing the fibers for restoring the services.
UPDATE 5: All excavation work, ducts, and new handholes have been completed. The new fiber optic cables have been blown in, and in one of the handholes, the cable has already been stripped in preparation for splicing. Additional engineers have been mobilized and are on site to accelerate the recovery activities. Current ETR: 23:59 CEST.
UPDATE 4: The civil engineering crew is almost on site. An action plan has already been drawn up. Repair work will begin immediately once all personnel have arrived on site. Unfortunately, the estimated time for resolution is not yet known.
UPDATE 3: The equipment has arrived on site. The civil engineering crew is on its way and is expected on site at 14:00 CEST.
UPDATE 2: The EuroFiber technician has arrived on site and is currently assessing the fault. The necessary materials and personnel will soon be dispatched to the location to permanently resolve the issue.
UPDATE 1: EuroFiber has confirmed the major fiber issue. They have just sent engineers to investigate what is happening.
Dear Customer,
We are registering a dark fiber issue between KoloDC NL1, Dronten and GlobalSwitch, Amsterdam
Location: Kolo NL1, Dronten, NL – GlobalSwitch, Amsterdam, NL
Service Type: Dark fiber
Start: 2026-09-15 07:36:50 CET
End: Unknown
Duration:
Expected Outage: is the expected downtime of DWDM channels from the Kolo NL1, Dronten to GlobalSwitch, Amsterdam only. No expected outage for IP transit service; other dark fibers automatically took over the data traffic.
We apologize in advance for any inconvenience this might cause.