Dear Customer,
We want to inform you of a recent event that occurred at our NL1 Dronten location this morning. The facility experienced an undervoltage event on the utility power feed, which temporarily impacted some cooling systems within the data center.
What Happened
An undervoltage condition on the incoming utility power was detected, which led to a brief degradation in the operation of our cooling infrastructure. Our monitoring systems alerted us immediately, and our on-site engineering team responded promptly.
Impact:
Cooling System: Cooling performance was reduced for approximately 15 minutes.
Customer Services: At this time customers may have noticed elevated temperatures or performance alerts.
Resolution:
Full cooling capacity was restored after taken actions. All systems are now operating normally.
Next Steps:
We are closely monitoring the environment to ensure continued stability. A root cause analysis is in progress and a Reason For Outage will be created in the next days.
Location = NL1, Dronten, NL
Start: 02-08-2025 07:15 CEST Amsterdam time
End: -
If you have any questions, please don’t hesitate to contact our facility team. Thank you for your understanding.
Alfred van den Berg