Serverius NOC

Dear Customer,

You are receiving this message as an advance notice for a planned maintenance on the C-Feed UPS system.

Location = SDC2, Meppel, NL
Service Type = UPS maintenance

Start: 07-08-2024 09:00 CET (Amsterdam time)
End: 07-08-2024 17:00 CET

Start: 09-08-2024 09:00 CET (Amsterdam time)
End: 09-08-2024 17:00 CET

Reason: Scheduled maintenance
Impact: low, system remains in N state during mainatenance
Expected Outage: none

If you have any questions please let us know at support@serverius.net

UPDATE: service to be restored. The fiber supplier is looking for the reason for the outage.

Dear Customer,

Our dark fiber supplier ”Relined” has an outage on the dark fiber

Location: Serverius DC1, Dronten NL – Nikhef, Amsterdam, NL
Service Type: Dark fiber

Start: 2024-06-26 09:41:00 CEST
End: 2024-06-26 11:11:00 CEST
Duration: 1 hour 30 minutes

This outage impacts the following dark fiber circuits: Serverius DC1, Dronten, NL <-> Nikhef, Amsterdam, NL

Expected Outage: is the expected downtime of DWDM channels from the Serverius DC1, Dronten to Nikhef, Amsterdam only. No expected outage for IP transit service, other dark fibers will automatically take over the data traffic, but there is a slight chance for high latency and short time packet loss in the time of rebuilding routing tables.

We apologize in advance for any inconvenience this might cause.

UPDATE #2: The Eurostack service has been successfully reinstated. Should you experience any difficulties, kindly reach out to us at noc@serverius.net.

We encountered some complications during the maintenance process, which prevented us from completing it within the scheduled timeframe. We are diligently working to restore the service as quickly as possible.

Dear Customer,

You are receiving this message as an advance notice for emergency maintenance on the EuroStack service

Start: 19-06-2024 15:00 CEST
End: 20-06-2024 03:00 CEST

During this maintenance window, our Eurostack storage service will be temporarily unavailable. We understand that any downtime can be disruptive, and we apologize for any inconvenience this may cause. Our team will work diligently to complete the maintenance as swiftly and efficiently as possible.

Please take note that the maintenance is set to start at 15:00 and is projected to finish by 03:00 AM. Access to all data stored in Eurostack will not be possible during this time frame. We suggest planning your activities accordingly to reduce any negative effects. Your understanding and patience are greatly appreciated as we conduct this essential work to enhance our service. If you have any questions or concerns, please don’t hesitate to contact our support team at noc@serverius.net

Thank you for your continued trust and cooperation.

Dear Customer,

Our dark fiber supplier ”Relined” will do a Service-Affecting maintenance PA-591003.

Location: Serverius DC1, Dronten NL – Nikhef, Amsterdam, NL
Service Type: Dark fiber

Start: 2024-06-29 00:00:00 CEST
End: 2024-06-29 06:00:00 CEST
Duration: 6 hours.

Reason: Due to reconstruction work, commissioned by local authorities, Relined is forced to relocate part of its network.

This activity will impact the following dark fiber circuits: Serverius DC1, Dronten, NL <-> Nikhef, Amsterdam, NL

Expected Outage: is the expected downtime of DWDM channels from the Serverius DC1, Dronten to Nikhef, Amsterdam only. No expected outage for IP transit service, other dark fibers will automatically take over the data traffic, but there is a slight chance for high latency and short time packet loss in the time of rebuilding routing tables.

We apologize in advance for any inconvenience this might cause.