UPDATE: Dear Customer,
We are pleased to inform you that the power issue at the Serverius NL2 Meppel Data Center has been fully resolved.
As part of our ongoing investigation, logs from the affected equipment have been sent to the manufacturer for detailed analysis. A comprehensive Reason For Outage (RFO) report will be made available within a few days once the log analysis and root cause investigation are complete.
Thank you for your patience and understanding throughout this process.
Best regards,
The Serverius Team
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UPDATE: Dear Customer,
We are pleased to inform you that Power Feed A has been enabled at the Serverius NL2 Meppel Data Center. However, restoration work and system checks are still ongoing to ensure full operational stability.
Thank you for your patience and understanding during this time.
Best regards,
The Serverius Team
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Dear Customer,
We are writing to inform you of an ongoing power outage at the Serverius NL2 Meppel data center.
Location: NL2, Meppel, NL
Start Time: 28 April 2025, 15:45 CEST
Estimated End Time: 28 April 2025, 19:25 CEST
Reason:
There is currently an issue affecting Power Feed A at the Serverius NL2 facility. Our Support and Facility teams are actively investigating and working to resolve the problem as quickly as possible.
Impact:
Servers and network equipment connected to a single power feed or equipped with a single power supply unit (PSU) may be powered off due to this outage.
We will keep you updated on our progress and provide a detailed Reason for Outage (RFO) once the issue has been resolved.
Thank you for your understanding and patience.
Best regards,
The Serverius Team