Black building test + 2N power upgrade at SDC2 maintenance

Dear Customer,

You are receiving this message as an advance notice of a black building test

Location =Datacenter 2, Meppel, NL (SDC2)
Service Type = Grid / Generators test and maintenance
Start: 18.12.2017 7:00 CET
End: 18.12.2017 9:00 CET
Expected duration: 2 hours
Service interruption: none expected

Reason: Black building test combined with works for the 2N power upgrade.

Please note that, during this test the normal grid power will not be available for period of approximately 20 seconds and the UPS-feeds will take over. Therefore no colocation power will be affected, your equipment and services will not be affected.

During this black building test we will also perform maintenance. The new power divider will be connected to the main power grid. Performing this work on the same time as the yearly black building test will save us another similar maintenance window later on this year.

All activities will be conducted under the direct supervision of Serverius and its external suppliers ABB Power, PON/Caterpillar, T&S and Applitech. Approximately 30 minutes before the test commences, another reminder that the test is due to start will be sent. After the test and maintenance is finished the noc website noc.serverius.net will be updated that all work is performed.

Because a lot of engineers will be available during this black building test, we would like to ask you NOT to visit the datacenter during this maintenance window. Of course you are allowed to access your hardware but please visit the datacenter ONLY when you really need to. FYI: during this maintenance window the engineers will not communicate to users but updates will be communicated at http://noc.serverius.net

If you have any questions let me know at support@serverius.net

Kind regards, Alfred van den Berg

 

General notification of upcoming maintenance windows at SDC2

Dear customer,

As you may have noticed, Serverius is currently expanding datacenter 2 (SDC2). See for example: https://serverius.net/abb-provides-critical-elastic-infrastructure-solutions-serverius and/or here: https://twitter.com/serveriusbv

As part of this expansion there will be a few maintenance windows in the upcoming weeks. Every maintenance window will be communicated by separate NOC messages and in some cases by personal email or support tickets. We will try to communicate as transparently as possible. But if you have any questions please let me know by email (support@serverius.net), phone +31(0)618110919 or visit one of the “open datacenter days” where I will show the current and new situation and I can answer your questions one to one: https://serverius.net/tech-talk-part-2/

With kind regards,

Alfred van den Berg

Battery test Ups systems Sdc1 Dronten

Dear Customer,

You are receiving this message as an advance notice of a planned inspection

Location = SDC1, Dronten, NL
Service Type = Ups systems

Start: 18.10.2017 20:00 CET
End: 18.10.2017 24:00 CET
Duration: 4 hours

Reason: Visual inspection and battery test of all the ups systems one by one. During the inspection all the values will be checked and verified.

Service impact: none
Service interruption : none

If you have any questions let us know at support@serverius.net